Stay connected to family and friends, host business meetings and run your online classes with Zoom. Zoom video conferencing software allows you to host and join meetings on your laptop, tablet or smartphone. All you need to get started is the Zoom app, which runs on a wide range of devices, and you can attend a video webinar or an online party.
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All About Zoom
Founded in 2011 by Eric Yuan, Zoom Video Communications is the company behind the Zoom software. Zoom can be used for video conferencing, online chatting, online education, virtual classes, teleconferencing and more. Zoom’s headquarters are in California, and the company didn’t reach profitability until 2019.
2020 saw increased success for Zoom. After only just becoming profitable, Zoom gained millions of new users during the COVID-19 pandemic. With many countries in lockdown, people moved online for their lessons and social events. Teachers used Zoom to talk to their classes, and businesses held Zoom meetings for their employees.
Whilst Zoom is free to use with some limitations, you can upgrade your account for additional features using Zoom promo codes to save money.
It’s free to join Zoom and participate in video calls. It’s also free to host basic calls yourself. If you’d like to upgrade, get extra features for an additional charge. With Zoom coupons and promo codes, you can save on Zoom upgrades that make it easier to run your business online.
What Zoom Offers
Zoom’s video conferencing software can be used for many online activities.
Zoom uses include:
- Online Classes
- Video Conferencing
- Video Meetings
- Online Social Calls
- Virtual Lessons
- Online Lectures
- Video Webinars
- Distance Education
Zoom Apps and Client
To use Zoom, you’ll need to download the Zoom software. There are several options for getting connected.
You can download the Zoom app for your smartphone or tablet. Zoom apps are available on iOS and Android devices. You can also download the Zoom Client to your laptop or PC. The Zoom client is available for Apple devices, Linux devices and Windows.
Zoom Extension for Browsers
Available for Chrome and Firefox, the Zoom extension makes it easy to schedule a meeting. You can set up a meeting in seconds, automatically sending invitations to anyone you hope will attend.
Like the Zoom software and the Zoom app, the extension is free to download.
Zoom Features
Zoom has many features that make it valuable for businesses and for individual users. These include a record function so that you can play a meeting back once it’s finished, and auto-generated transcription.
You can use virtual backgrounds so that your room isn’t on show, and to remove distractions. You’re also able to share files, music and video content in-meeting, even collaborating on any edits as the meeting progresses.
Some Zoom features cost extra, though you can use Zoom promo codes and coupons to bring down the price.
Zoom Basic
Zoom Basic is Zoom’s free offering. Users can host meetings for up to 100 participants, though group meetings (with three or more participants) are limited to a maximum length of 40 minutes.
Zoom Basic has many of the same features as Zoom’s paid-for upgrades. You can still use virtual backgrounds, record your meetings, use screen share and collaborate on files.
For most people, Zoom Basic is enough. If you want longer meetings or different features, you can upgrade to other plans whilst saving money with your Zoom coupons.
Zoom Pro
Zoom Pro offers the same features as Zoom Basic, but with the option to hold meetings up to 24 hours in length. This is a great option for longer online classes and most business meetings.
Zoom Pro starts at $14.99 per month, with savings if you pay annually.
Zoom Business
With Zoom Business you’ll get all the features of Zoom Basic and Zoom Pro, but with meetings for up to 300 participants. Companies can also add their own branding to the software.
Zoom Business pricing starts at $199.90 per month, for the minimum of 10 meeting hosts. Discounts are available for annual payment.
Zoom Enterprise
Zoom Enterprise is for the largest businesses. It has all the features of Zoom Business, but with meetings for up to 500 or 1000 participants.
Zoom Enterprise pricing starts at $1999.00 per month, for the minimum of 100 meeting hosts. As with other Zoom packages, you’ll get a lower price if you pay for a year up front.
Zoom Live Demo
Many people are comfortable trying Zoom on their own. If you’re not, and you’d like to know more, you can schedule an online Live Demo.
During a Zoom Live Demo, a Zoom employee will help you get to grips with the software. They’ll talk you through how to use Zoom’s features and how it can benefit your business or organization.
You can use a Zoom Live Demo to decide if Zoom is right for you. If you decide to go ahead, it’s best not to upgrade straight away but to wait until you’ve found some Zoom promo codes.
Refunds, Returns and Exchanges
If Zoom doesn’t meet your needs, you can request a refund within your first 6 months of use. The sooner you make your refund request, the easier the process will be.
If you stop using the software and request your refund within the first 14 days, you’ll be given a full refund no questions asked.
After your first 14 days, you’ll receive a partial refund if your decision to cancel was due to problems with the quality of service. Once you’ve been using the software for six months, you can no longer get a refund.
Payment Options
You can pay for your Zoom subscription by credit card, debit card or PayPal. Cards accepted include VISA, Discover, Mastercard and American Express.
Subscriptions auto-renew. If you don’t want to continue with your Zoom package, you’ll need to cancel your subscription. If you choose a monthly subscription, the money will be taken from your card or PayPal account every month. If you choose the annual package, you’ll pay up-front for a 12-month subscription but must cancel before the renewal date.
Security
The Zoom website is secure, and your payment details will be sent through an encrypted connection. Zoom is used successfully by many of the world’s largest companies.
If you’re unhappy with Zoom’s service, you can cancel for a refund within the first 14 days. You can also cancel within 14 days if you change your mind about Zoom. Refunds become more difficult after your first 14 days, so it’s best to make a fast decision than to wait until this window has closed.
If you don’t cancel your Zoom subscription it will renew automatically. This is something to be aware of, as you’ll be responsible for the cost of any renewal.
If you notice unexpected payments to Zoom on your card or PayPal statement, you should first contact PayPal or your card provider to launch an investigation.
Ways to Save with Zoom
Here are some easy ways to save with Zoom:
Zoom Basic
Even if you think you’ll need another Zoom package, you can start by using Zoom Basic. It costs nothing to download and try Zoom Basic, so you can learn to use the software before you decide to subscribe.
If you pay straight away, you’ll be paying for time spent learning to use Zoom. If you learn to navigate the software first, you’ll only need to pay when you’re ready.
Zoom Coupons and Promo Codes
Use Zoom promo codes and coupons to save money on your Zoom subscription. You might get a reduced monthly or annual price, a free month of Zoom or an upgrade to a higher-level package.
Always apply your Zoom promo codes before you complete your payment. Discounts can’t be added once your subscription has been processed.
Remember to check at the end of your subscription, to see your renewal price. Subscriptions auto-renew unless cancelled, and it may be cheaper to cancel your subscription and start a new one with a different promo code.
Annual Payment
Zoom offers reduced prices if you pay for a full year up-front. If you have the money available and you know that you’ll keep using Zoom, it’s cheaper to pay for the whole year than sign up for a monthly subscription.
However you pay, look out for Zoom coupons to cut the cost of your subscription.
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Zoom FAQ
Are Zoom calls free?
It’s free to be a participant in any Zoom call. It’s also free to host 1-to-1 calls using Zoom Basic, and group calls for up to 40 minutes and a maximum of 100 participants.
If you’d like more participants, or to run your Zoom call for longer than 40 minutes, you can choose to upgrade by subscription.
Are Zoom meetings recorded?
Zoom meetings aren’t automatically recorded, but the host can choose to record the meeting if they want to. Hosts might record meetings so that they can go back over them at a later date, and don’t need to worry about taking meeting minutes or writing notes during the meeting. Zoom meetings can also be recorded, with the consent of all participants, to be used as evidence if needed.
Can Zoom be used on an iPad?
Zoom can be used on an iPad. You’ll need to download the iOS app to your device. The Zoom app has all of the features as the Zoom client for computers, so it’s just as easy to host and join meetings on your iPad.
Can Zoom be used on a laptop?
Zoom can be used on most laptops, including older laptops with low specs. You’ll need to download the Zoom Client to your laptop. The Zoom client is available for a wide range of laptops and operating systems, including Linux, and is free to download.
What Zoom app do I download?
You’ll need to select the right Zoom app for your device. If you’re using a laptop or PC, choose the Zoom Client that works on your operating system. For iOS devices including Apple phones and tablets, such as the iPad or iPhone, you’ll need to download Zoom from the App Store. For Android phones and tablets, visit the Play Store to get the latest version of the Zoom app.
When was Zoom founded?
Zoom was founded by Eric Yuan in 2011. It took eight years for Zoom to become profitable, though income grew quickly through the 2020 COVID-19 pandemic. Until then, Zoom wasn’t as widely used or well-known.
How does Zoom make money?
Though it’s free to use Zoom Basic, there are several upgrade subscriptions that bring in money for Zoom. Many people only ever need to use the free version, though you might want to pay for a subscription for longer meetings or more participants.
Why is Zoom so popular?
Zoom wasn’t always as popular or well-known as it is today. For almost a decade, Zoom struggled to make a profit. Zoom became very popular during the COVID-19 pandemic when people in lockdown looked for new ways to run their businesses, host classes and talk to their family and friends.
Zoom’s popularity quickly grew because of the generous Zoom Basic offering. Zoom is free to use if you keep your meetings to less than 100 participants, and don’t spend more than 40 minutes on a call. For most people, Zoom Basic is a valuable free offering with no need to spend any money.
If you do need to upgrade, there are several subscription options. You can also use Zoom promo codes and coupons to cut the cost of your subscription.
How does the Zoom app work?
Each Zoom meeting needs a host – someone to start the Zoom meeting. Once a meeting has started, or been scheduled, the host gets a link they can share.
Meetings can be locked and secured using a password, though you don’t need to lock your meeting if you’re only sharing meeting links privately. Anyone with the link can join the Zoom meeting, using their camera and microphone.
Where is Zoom HQ?
Zoom is based in California. The company was founded in 2011.