Whether you need a replacement vaporizer or you want to upgrade to a more premium model, Vapor.com should be your go-to destination for amazing products, great deals and plenty of advice. And when you shop at Vapor.com with a coupon code or discount, you can save big on every order.
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More about vapor.com and ways to save!
All About Vapor.com
Vaporizers are still relatively new tech, so you want to shop somewhere where you know you’re in safe hands. The team at Vapor.com are true experts and can help you find the perfect products whether you’re taking up vaping for the first time or, as many customers are, trying to quit smoking tobacco.
What Vapor.com Sells
Vapor.com sells all manner of vaporizers, accessories and parts both for normal dried herb vaping and for CBD products.
Vapor.com products include:
- Portable Vaporizers
- Vape Pens
- Desktop Vaporizers
- Balloon Bags
- Vaporizer Batteries
- Glass Tips
- CBD capsules
- Bath Bombs
Vapor.com stocks vaporizing products from many of leading brands including KandyPens, Vessel and PAX.
Other brands available include Storz & Bickel, DaVinci, Ghost, Bloom Farms, Puffco, AirVape, Grenco Science, Otto, Firefly, Dr. Dabber, VIBES, Arizer, HoneyStick and Vapium.
Vapor.com Knowledge Base
Use the Vapor.com Knowledge Base to learn all there is to know about vaporizers and how to use them. Check articles about desktop vaporizers, pens and portables. There are vaporizer buying guides to help you choose which products are the best ones to spend your hard-earned dollars on. These guides are seriously in-depth – if you’re a complete novice then you’ll have no trouble getting up to speed on what products you should buy.
Vapor.com has a pretty robust Rewards Program which can help you to save money on future purchases. It’s completely free to join, and there are a number of ways you can earn Vapor Points.
For every dollar you spend, you’ll get a Vapor Point. You also get 20 points just for creating your account, and 50 points every year on your birthday. You can earn points through social media by following Vapor.com on Instagram or Facebook (10 points each), or sharing Vapor.com’s page on your personal profile (5 points). You can also get 5 points for every product review you leave on-site.
These points can be redeemed against future purchases, but they also unlock tiered rewards which can help you save more money. You’re a Rookie until you reach 500 points, where you join the Pro tier. This gives you 75 points every birthday instead of 50, as well as a $5 discount on shopping and a $10 off coupon when you first reach the tier.
Make it past 1000 points and you become an All-Star. Those birthday rewards jump to 100 points, and you get $10 off shipping on your orders. You also get a $20 off coupon when you first reach the tier as well as a free gift when you checkout.
When you order with Vapor.com, standard shipping is free if you spend over $25. That limit is increased to $48 for orders to Alaska and Hawaii. You can expect your order to arrive within two to three business days. Express shopping options are available for an extra charge, as are international shipments.
Refunds, Returns and Exchanges
There are different refund and return rules for different products bought from Vapor.com, but to get a refund or exchange you must always ship a product back to the company within 30 days of your delivery date. New products must be in the original packaging, unopened and unused, to get a full refund. Used products should be in the original condition they were received in and may have a 40% restocking fee applied, with additional 10% fees for missing parts or accessories.
You can pay for your Vapor.com order using most credit or debit cards. You can also pay by USPS Money Order if you place your order over the phone.
The Vapor.com website is secure and you don’t need to worry about making payments or handing over your personal details when you shop – everything is kept safe.
If you do notice any unexpected payments on your bank or credit card statement then you should contact your bank or card provider. They can begin an investigation which Vapor.com will support. You have no reason to be concerned as issues almost never occur.
You can also shop safe in the knowledge that if you decide you no longer want the product, you can return it in complete, unused condition for a full refund within 30 days of your delivery. If the product is used, it can still be returned for a partial refund. Defective products are also covered by the manufacturer warranty.
Ways to Save with Vapor.com
Here are some easy ways to save when you shop with Vapor.com:
Vapor.com Rewards Membership
As a Vapor.com Rewards Program member, you can earn points every time you make a purchase or review a product. You can use these points in future against new purchases to help you save money, and if you reach the higher tiers of the rewards program you can save on shipping costs and get discount codes to use.
‘Reefer’ a Friend
If you refer a friend to Vapor.com using your personalized link, they’ll save $10 and you’ll save $10 off any purchase over $50.
Price Match Guarantee
You can save money on your Vapor.com purchases if you can find the same products with another authorized seller at a lower price. There are two ways in which Vapor.com can price match for you. You can either place your order over the phone, making sure you have the URL of the price that you want to match, or you can place your order as normal at full price and then email Vapor.com with the URL of the lower-priced product. In these situations, once verified, you’ll get a refund of the difference.
Vapor.com Coupons and Promo Codes
Whenever you shop at Vapor.com, check the website and other places online for promo codes that you can use when you’re shopping. There are often discount codes available just on the site, but look around if not.
Some coupons can be combined with your Rewards Program points to help you save even more money. Get money off your main purchase with a coupon and save on Express shipping with your rewards tier.
If you have a coupon, you’ll just need to make sure you apply it at the check out before you complete your purchase. You should see your order total update to reflect your savings – if it hasn’t worked, you can use the live chat to get support.
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Where is Vapor.com located?
There are no physical stores that you can visit for Vapor.com, you can only shop online. They have warehouses in South Florida, New York, Central California and in Canada for their dedicated Canadian website. Whenever you place an order, it’ll be shipped from the nearest warehouse that has your products in stock, to ensure you get them as quickly as possible.
Is Vapor.com safe?
Vapor.com is a completely safe website to use. They are a legitimate company selling completely legal products, so you can shop with confidence. The website is secure with all payment and personal details encrypted, so you don’t need to worry about making a purchase online. And if you change your mind about your purchase, you can just take advantage of the 30 day money back returns policy and get a full refund on unopened products.
How are Vapor.com packages shipped?
Vapor.com packages are shipped discreetly in plain, unmarked packaging. There’s no logo for Vapor.com and the returns address is simply labelled ‘Shipping Department’. So if you’re buying a product that you would rather keep private, you don’t need to worry about a partner or roommate picking it up.
Parcels worth more than $200 do need a signature, so make sure you’re available if you want to keep your purchase completely private.
As an additional note, the discretion extends to your credit card statement, which will only show a payment to Warehouse Goods Inc.
How do I know which product to choose?
Normally when you go to an online store, you know what you’re buying. But vaporizers are relatively new products, and there’s a wide range of options to choose from, so it’s understandable if you struggle.
Head to Vapor.com’s Knowledge Base and you can research the products in detail, including buying guides for everything they sell and comparison articles to help you understand the differences between each. You can also contact the customer support team through the Live Chat on the website if you have specific questions about which product to buy.
Are there any Vapor.com stores?
There are no Vapor.com physical stores that you can visit. Instead, enjoy the convenience of shopping online 24/7. The warehouses are operated during normal business hours and most orders are processed same-day, so you’ll usually get your products within 2 to 3 business days.
What payment options are available with Vapor.com?
There are various ways you can pay for your order with Vapor.com. You can use most major credit and debit cards, and discretion is assured – your credit card or bank statement will only show a payment to ‘Warehouse Goods Inc’. If you’d prefer, you can pay with a USPS Money Order. You’ll just need to call the customer support team in order to place your order.
Is there a sales tax when shopping with Vapor.com?
It depends where you live. Residents of NV, NY, PA, NJ, FL and CA will pay a sales tax but anyone living elsewhere will avoid it. It’s also worth noting that some states add an extra charge for vaporizer products, so you’ll need to take that into account when you shop.
Do coupons apply to all products on Vapor.com?
Unfortunately, there are some product lines and manufacturers where site-wide coupons don’t apply. You should check the Vapor.com website for the latest exclusions as they can change, but as a guide, the current products excluded from coupons at the time of writing include all products from Storz & Bickel, Pax Labs, Firefly, DaVinci and Arizer, as well as the Dr Dabber Switch, the Puffco Peak vaporizer, the G Pen Nova vaporizer, any product bundles and any products where the prices have already been slashed.
Coupons can be applied to any other product on the site, either when you place your order online or over the phone.
How do I price match with Vapor.com?
There are two ways that you can price match when you shop with Vapor.com.
The first option is to do over the phone. Before you place your order, call the team on (877) 865-2260 with the details of the product you want to buy, and the URL for the product you’ve found elsewhere at a lower price. Providing the alternative is a genuine retailer and the product is like-for-like, you’ll be able to place the order at the lower price.
The second option is to place your order as normal on the Vapor.com website at full price, and then email the Vapor.com team with your order details and the information about the cheaper alternative. Once verified, you’ll get the difference refunded to you.
How do I contact Vapor.com’s customer service?
There are a number of ways you can contact Vapor.com’s customer service. The website has a live chat, as well as a contact form to let you send a quick email. If you’d rather email direct, the address you’re looking for is [email protected].
In terms of phone support, the number is (877) 865-2260. Phone lines are available from 10am to 8pm EST Monday to Friday, and from 10am to 2pm EST on Saturday.