Found in many malls, JCPenney is a leading department store that’s been in operation for more than a century. It’s one of America’s most renowned and enduring brands. At your nearest JCPenney you’ll find products for the home, fashion and apparel, gifts, accessories and more.
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All About JCPenney
There are more than 850 JCPenney department stores across the US. Many have salons and fine jewelry shops within them, along with extras like coffee shops, photo studios and optical centers.
JCPenney is named after its founder. James Cash Penney worked at Golden Rule stores, and assisted in the opening of several. Later, when the owners of Golden Rule decided to dissolve their business, JCPenney purchased the stores and decided to open many more. In 1913 he changed the store names, starting the JCPenney brand in his own name.
Today, you can find JCPenney department stores in many large malls. You can also shop online, buying department store products at bargain prices and also browsing their range of luxury products. You’ll find your favorite brands and designers in store and on the website, and you can save money when you shop with JCPenney coupons and promo codes.
Visiting JCPenney in person is one way to buy. You can take your JCPenney coupons and browse the items in store. Or, use JCPenney promo codes online and get everything shipped to your door. Whether you’re buying homewares and furniture essentials, treating yourself to new jewelry or buying gifts for someone else, make sure you use your JCPenney coupons to keep more of your dollars in your pocket.
What JCPenney Sells
JCPenney is a classic department store, with more than 100 years of history. Find a wide range of products for yourself, your family, your friends and every occasion when you shop with JCPenney.
JCPenney products include:
- Women’s Clothing
- Men’s Apparel
- Clothing for Kids
- Home & Lifestyle
- Home Furnishings
You can shop many of your favorite brands at JCPenney. Buy branded clothes, accessories and the latest fashions with JCPenney promo codes and coupons, and you’ll save money on those brands too.
Brands available at JCPenney include Sephora, Brookstone, Citizen, Lee, Van Heusen, Disney, Carter’s, Gerber, St. John’s Bay, Rosetti, Timex, Samsung, Nike, Champion, Samsonite, KitchenAid, Levi’s, Sealy, adidas, and many more.
JCPenney Gift Cards
Buy JCPenney Gift Cards to give the gift of JCPenney shopping to friends and family, ideal for birthdays and Christmas. Choose from plastic gift cards mailed out that are great to give as physical gifts, or electronic gift cards that can be used online or printed and redeemed in-store, perfect for anyone who you know enjoys shopping from their phone.
There’s a JCPenney gift card for every occasion, and in most cases gift cards can be used alongside JCPenney coupons and promo codes. Just be aware that, if you need to return a purchase for any reason, you’ll be refunded with store credit or a gift card of equal value.
JCPenney Credit Card
As soon as you’re approved for your JCPenney Credit Card, you’ll be able to access a selection of instant rewards including 15% off furniture, accessories and jewelry or 5% off electronics with your first purchase.
After your first purchase, the benefits continue with a reward point for every dollar you spend at JCPenney. You can redeem these points for savings and rewards through the JCPenney website and the smartphone app. Access special financing options and exclusive offers all year, that help you spread the cost on your purchases, as well as being eligible for JCPenney’s Exclusive Savings Day that are only available for cardholders.
Available for iOS and Android, the JCPenney App provides access to online shopping and savings. Get sales alerts, exclusive coupons and access to your credit card rewards.
The JCPenney App also includes Snap to Shop. Take a photograph of any item to see if it’s available at JCPenney. In some cases, the JCPenney App will find you the closest item match if it doesn’t have the exact item available.
Use the JCPenney App to save money when you shop, and remember to apply any promo codes before you buy.
Get Free Standard Shipping if you spend more than $49 at JCPenney. For smaller orders, Standard Shipping costs $8.95. Your items should arrive within 5 days of your order being processed.
Choose to upgrade for Premium Shipping, Express 2-Day Shipping or Express 1-Day Shipping if you want to get your order sooner. For smaller orders, Express 1-Day Shipping costs $25.
Refunds, Returns and Exchanges
Returns can be made up to 30 days after your purchase. If you have the receipt, the refund will be sent to your original method of payment. Without a receipt, JCPenney will refund the lowest selling price from the last 45 days. In this case, your refund will be given as merchandise credit. You’ll also get merchandise credit if you paid for your order with a gift card.
If you’ve used PayPal to pay for your order, your refund will be given as a check.
Exchanges can be made up to 60 days after your order confirmation. Items can be new or gently used to qualify for a like-for-like exchange.
Some items, including fitness trackers and furniture, are subject to different policies. It is always best to check returns policies when you buy from JCPenney.
Pay in-store or online using your debit or credit card. JCPenney accepts Mastercard, VISA, Discover and American Express. You can also pay using your JCPenney Credit Card.
Online, you can also pay for your purchase using PayPal.
If you have JCPenney gift cards, you can use these online or in-store.
Your security is assured with JCPenney’s secure website, which sends your information through an encrypted connection. Nobody should be able to get hold of your card details, and shopping online should be safe.
You have 30 days to return most products after purchase. If you’re not happy, you can send items back for a full refund or merchandise credit, but you’ll need to pay any shipping costs for returns yourself.
If your bank or credit card statement contains an unexpected JCPenney payment, you should contact your card provider or bank and ask them to investigate.
Ways to Save with JCPenney
Here are some easy ways to save with JCPenney:
JCPenney Lowest Price Guarantee
Shop around. If you can find an identical item cheaper at competitor stores, JCPenney will honor the lower price for up to 14 days. They’ll not only match the price, but charge 5% less for most products. If you’ve already paid, JCPenney will reimburse the difference as long as you tell them within 14 days of your purchase.
JCPenney coupons can still be used after a price match is applied in most situations, but check the terms of your coupon to be sure.
JCPenney Credit Card
You can apply for a JCPenney Credit Card to earn rewards when you’re shopping. You’ll earn 1 point for every $1 you spend at JCPenney in store or online. You can then redeem these points for rewards through the JCPenney website or smartphone app.
As a cardholder, you’ll have access to exclusive savings events. You’ll also get to save between 5-15% on your first order on your new credit card, depending on what you buy, which is a great way to buy more expensive products with huge savings.
Remember that you can still use JCPenney promo codes and coupons, to make extra savings on top of your credit card rewards.
JCPenney Smartphone App
Install the JCPenney smartphone app for iOS and Android devices. You can keep track of your credit card rewards, as well as shopping on your phone. You’ll get savings and sales alerts, as well as exclusive coupons that you’ll find in your in-app wallet. It’s the best way to take advantage of any offers and sales since you’ll be able to shop whenever you have your phone in your hand.
JCPenney Coupons and Promo Codes
There are many ways to save money with JCPenney coupons and promo codes. You can find promo codes and savings coupons online, in store and through the JCPenney app.
Apply your promo codes and coupon codes at the checkout. Always add them to your cart before you pay to make sure you get the saving applied to your purchase.
Claim money back with Manufacturer Rebates. Check for eligible products, then download and print the JCPenney Rebate Form. You’ll need to submit your rebate form along with confirmation of purchase. Send your JCPenney receipt to claim your money back.
Discover Savings Tips
Can JCPenney look up a receipt?
JCPenney can receipt lookup if you used your credit or debit card. Orders stay on the JCPenney system for around 6-12 months.
You need to provide the item and your card for a receipt lookup in store. If you can’t provide a receipt and it can’t be found on the system, you may still be able to get a refund in merchandise credit.
How do JCPenney Rewards work?
Earn JCPenney Rewards when you spend money on your JCPenney Credit Card. Earn 1 Point for every $1 you spend, then redeem your points for in-store and online savings. You can manage your rewards on the JCPenney website or through the JCPenney smartphone app.
As a JCPenney Rewards Credit Card holder, you’ll also have access to exclusive savings and events.
JCPenney, how many stores?
There are around 850 JCPenney Stores in the US. Most of these are in large malls. If you don’t have a JCPenney store near you, shop online instead via the website or the smartphone app.
You can get items shipped to your door by JCPenney. You can still save money using JCPenney coupons online.
JCPenney, how to return?
You can return an unwanted item to your nearest JCPenney department store. You can also mail returns, using the returns form that was provided with your invoice.
Customers need to pay for return postage. Your refund will not include shipping costs.
JCPenney, how to cancel an order?
You can cancel a JCPenney order for up to 10 minutes after placing it. Call Customer Care on 1.800.322.1189.
Orders can’t be cancelled once they’ve been processed. You can return items for a full refund once you’ve received them.
JCPenney, where is my order?
You can track your order on the JCPenney website. Log into your account or track your order with the order confirmation and your phone number.
Most orders will be shipped to arrive within 5 days unless you chose to pay extra for upgraded shipping.
Who owns JCPenney?
Today, JC Penney is a public owned company with Ronald Tysoe as Chairman.
The CEO of JCPenney is Jill Soltau.
Who founded JCPenney?
JCPenney was founded by James Cash Penney. James had worked at Golden Rule stores and had decided to buy them when the original owners planned to dissolve the business. Once he started making a success of the stores, James Cash Penny changed the name of his stores to be named after himself. The JCPenney store name was first used in 1913.
Who issues the JCPenney Credit Card?
The JCPenney Credit card is issued by Synchrony Bank. As a JC Penney cardholder, you’ll have access to exclusive savings and events. You can also earn reward points for shopping at JCPenney. You’ll need to apply for the JCPenney Credit Card and all applications are subject to approval, depending on your credit score.
Do JCPenney Gift Cards expire?
JCPenney Gift Cards don’t have an expiration date. You can use the card at any time with no additional fees or domancy charges. If you make a purchase using a gift card that you then decide to return, you’ll get a refund in the form of merchandise credit or a replacement gift card.