eBay is an online marketplace, where registered users can advertise and sell their new and used items. Popular with business sellers and private sellers, eBay is a leading brand that’s recognized throughout the globe. You can find almost anything on eBay, from handmade products to leading brand goods and from collector’s items and retro products to the latest products on the market. Anyone can buy from eBay, or sign up to sell their own things.
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All About eBay
eBay launched in 1995 as AuctionWeb. The company was founded by Pierre Omidyar. Today, eBay is located in California but recognized and used throughout the world. Users can buy items from all over the world and sell to a global audience.
There are two main ways to buy and sell through eBay, by Auction or Buy It Now. Auctions run until the end, with buyers outbidding one another, whilst a Buy It Now price gives buyers the option to instantly purchase an item. Sellers can select one or both methods, including setting a high Buy It Now price that will close their auction automatically.
Today, eBay operates in over 30 countries. To buy or sell around the world, use eBay coupons and promo codes to save money wherever you can.
Use eBay coupons and promo codes to save when you’re shopping online. You can apply eBay promo codes whether you’re buying or selling, helping you to avoid any listing fees or save money on the things you really want.
What eBay Sells
As a new and used marketplace, eBay stocks almost anything you can imagine. Many sellers create auctions and listings for handmade products, retro items and collectables. Many of eBay’s listings are one of a kind, though you’ll also be able to buy many items that are available in other stores.
As a worldwide marketplace, eBay is a great place to buy what’s not on sale in your country.
eBay products include:
- Motor Products
- Fashion
- Electronics
- Art
- Collectables
- Entertainment
- Sporting Goods
- Fitness Equipment
- Toys and Games
- Home and Garden
- Memorabilia
- Video Games and Consoles
- Computer Hardware and Software
- Smart Home
- Antiques
- Craft Supplies
- Accessories
- Jewelry
- Shoes
- Costumes
- Tools
- Home Improvement
- Home Décor
- Party Supplies
- Wedding Supplies
- Seasonal Products
- Baby and Toddler
eBay Brands
You will find items from almost any brand, old and new, on eBay.
Brands available at eBay include Disney, Under Armour, Tommee Tippee, Boxfresh, Abercrombie & Fitch, Urban Decay, Lipsy, Nintendo, Saks Fifth Avenue, Rimmel, Michael Kors, Yankee Candle, Vivitar, Lindt, Royal Canin, Skip Hop, River Island, Fred Perry, Geox, Clarks, Soap & Glory, Petco, Skullcandy and many more.
eBay Brand Outlet
Access the eBay Brand Outlet to save up to 85% on well-known and world-famous brands. You’ll find many items in the eBay Brand Outlet, from appliances to tech and fashion.
Savings are offered by the brands themselves, so you can save money by buying new products direct from the manufacturer.
eBay Daily Deals
Daily deals change frequently, so you don’t have much time to save money on a specific product. You can check eBay Daily Deals online, with some products available for less than 10% of their original price.
Many eBay Daily Deals are in limited supply. Even before the end of the day, they may go out of stock if lots of people buy them.
eBay Watchlist
Add items to your eBay watchlist if you don’t want to buy them instantly. If an item’s in your watchlist, you’ll get email alerts when the price drops or supplies are running low.
You’ll need an eBay account to keep a watchlist, but can use it to save money on your shopping.
eBay Sales and Events
Save money with eBay events. Events are short-lived and you can access savings on technology, collectables, school supplies, seasonal gifts and many other categories of product.
Many eBay coupons can be applied on top of existing sales savings, so it’s always worth checking eBay’s events to find items at their best prices.
eBay App
Download eBay’s smartphone app to your Android or iOS device. You can use the app to shop on the go, sell products or look for deals and offers. If you’ve added items to your eBay watchlist, you’ll receive alerts to your tablet or smartphone if the price or stock level changes.
Shipping
eBay sellers set their own shipping terms. Always check your shipping options before you purchase a product. Sellers will apply their own shipping costs, as well as choosing their own shipping methods. Many items can only be collected in person, so you’ll need to check that you can make the collection before completing your purchase.
Some sellers will be awarded eBay’s Fast ‘N Free title. These sellers are identified by the Fast ‘N Free logo that’s automatically added to their listings. You’ll never pay delivery for Fast ‘N Free items and should receive your purchase within 4 days. If a Fast ‘N Free item doesn’t reach you in time, you may be eligible for an eBay voucher or the option to make a free return.
Refunds, Returns and Exchanges
eBay oversees communication between the buyer and the seller. If you’re unhappy with the product you’ve received, the seller has a chance to make things right. Your seller may offer a full or partial refund, or a replacement product.
You can request a refund if your item is damaged, arrives too late or isn’t as described.
Sellers have 8 days to respond to your refund request. eBay will step in and help if the seller doesn’t respond.
Refunds can take up to 7 days to reach your PayPal account. If you’ve used a credit or debit card, your refund may take up to 30 days.
Payment Options
You can pay for your eBay purchases by credit card, debit card or PayPal. You can also use these methods to cover any selling costs, which eBay adds through monthly invoicing.
Other payment methods that may be accepted are wire transfer, cash on collection or checks. Individual eBay sellers will decide which payment methods they’ll accept.
Security
There are some risks to buying and selling on eBay. Not all eBay listings are from trustworthy sources, and some products may not be as described.
To improve security, eBay provides a buyer and seller rating system. You can check a seller’s profile to see feedback from previous buyers.
eBay will provide support if you’re unhappy with your buying experience, or if you’re a seller having trouble with a difficult buyer. Sellers and buyers can communicate safely through the eBay messaging system, with eBay having access to all communications if disputes arise and need to be resolved.
If you notice unexpected eBay payments on your bank, credit card, debit card or PayPal statement, it is best to get in touch with your payment provider who will launch an investigation.
Ways to Save with eBay
Here are some easy ways to save with eBay:
Last-Minute Bidding
Also known as ‘sniping’, last-minute bidding is one way to save money on eBay.
Rather than getting into a bidding battle, and alerting someone else to your desire for a product, you can wait to make a last-minute bid as the auction comes to a close.
You’ll need to be careful using this bidding method. If you leave it too late, you won’t have time for your bid to register. There’s also a risk that other people are doing the same with higher bids.
eBay Brand Outlet
Buy direct from big brands to save money on their products. Using the eBay Brand Outlet, you can purchase big brand products with prices up to 85% off.
eBay Daily Deals
Take advantage of eBay Daily Deals to get items at lower prices. Daily Deals won’t last long, so you’ll need to be quick to make savings.
Some items are reduced by over 90%, though you may only make small savings.
eBay Sales and Events
eBay Sales and Events are live for a short amount of time. There are usually several sales and events running across the site at once.
Sales and events may be specific to one product category or might tie in with a real-world event like Mother’s Day or Black Friday.
Check eBay sales and events to save money when you’re shopping online.
eBay Coupons and Promo Codes
Whether you’re buying or selling, it’s always worth looking for eBay coupons and promo codes. With eBay coupons, you can cut the cost of your monthly seller fee invoice. You can also use promo codes to save some money on the items that you’re buying on eBay.
eBay Watchlists
Save money by adding items to your eBay Watchlist. eBay will monitor product stock levels and alert you if stock is running out. You’ll also receive alerts for items in your Watchlist if the price drops any lower, which means that you can save money on things you don’t need to buy instantly.
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eBay FAQ
Does eBay do free returns?
eBay sellers set their own returns policies. Some sellers offer free returns, but some will not. Some sellers may provide a refund without asking you to send the item back.
The seller might be required to offer free returns if the product was damaged or not as described.
What eBay fees are charged?
Buyers don’t pay eBay fees. Sellers might need to pay insertion fees, as well as a final value fee.
Listing fees are typically $0.35 but aren’t applied to a seller’s first 50 listings per month. Final value fees are 10%-12% of the final transaction, up to a maximum total of $750.
Fees for certain product categories may be different.
What does eBay stand for?
eBay is a shortened version of Echo Bay. Echo Bay Technology Group was founder Pierre Omidyar’s consulting firm. The eBay name was chosen after AuctionWeb grew, and a new domain name was needed.
When was eBay founded?
eBay was founded in 1995. It originally launched as AuctionWeb. The name changed to eBay in September 1997.
Which eBay sellers can I trust?
You can find trusted eBay sellers by looking at user profiles. Buyers and sellers can leave transaction feedback, and checking a user profile shows how other people have found their experience.
It’s always worth checking a user’s profile before you buy items on eBay. If you have any problems with your order, eBay can step in and help.
eBay, who pays for shipping?
eBay sellers choose their own shipping prices. Some will choose to cover shipping costs and advertise their products with free shipping. Other sellers may charge a shipping fee which will be shown clearly in their listing.
Can I cancel an eBay order?
If you’re ordered a product but no longer want it, you might be able to cancel the order. Orders are cancelled at the seller’s discretion.
If you ask to cancel the order, the seller has several options. They’re within their rights to refuse cancellation, but might also pass the sale to the next highest bidder or choose to relist their item.
Sellers have 10 days to process a refund if they’ve accepted cancellation when you’ve already paid.
Can I sell on eBay for charity?
You can sell to raise money for charity on eBay. You can commit to send some or all of the profits to a registered charity. If you make this decision, a charity ribbon will be shown on your eBay listing.
Buyers can also contribute to their own favorite charities by topping up their spending at the checkout.
Can you use eBay without a PayPal account?
You can use eBay without a PayPal account, though you’ll still need to use the PayPal system. Pay with your credit or debit card using PayPal’s Guest Checkout option. You will be encouraged to apply for a PayPal account, but you don’t have to.
Whether you’re paying by PayPal or card, use any eBay coupons before your payment is processed.
Can eBay sellers remove negative feedback?
eBay can remove negative feedback, but they’ll need to have a very good reason. This is something eBay will only do if they have proof that the feedback was false.
Sellers can contact buyers and ask them to change their feedback if a dispute has been resolved. The buyer doesn’t have to change their feedback, but eBay may step in if a seller has been treated unfairly.
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